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Frequently Asked Questions (FAQ) |
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Answers: |
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| How do I contact NANRIC? | |
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We can be reached toll free at 877-462-6742. Our fax is 502-839-6766 and our email is redden@nanric.com.
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| Where does the name NANRIC come from? | |
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NANRIC is short for Nancy and Ric Redden.
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| How do I contact Dr. Redden? | |
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Dr. Redden's office is located in Versailles, KY. His main office number is 859-873-5294 and the clinic is 859-873-5282. His fax is 859-873-6589 and email is reddendvm@windstream.net.
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How do I determine what size aluminum shoe I need? |
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Our aluminum shoes are sized based on the width and length of your horse's foot. The most important measurement is the width at the widest point of the foot.
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| How many degrees does the NANRIC Ultimate raise the heel off the ground? | |
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The NANRIC Ultimate has two wedges equaling 8 degrees and the breakover at the toe allows an additional 10 degrees for a maximum 18 degree increase in palmar angle.
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| Is there a diference between gray and pink Advance Cushion Support (ACS)? | |
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No. They are the same material and derometer (hardness) and the color is simply a personal choice.
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| How do I determine which side of the foot to place the Dalric Extension on? | |
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If the foal toes in (varus), the extension should be on the outside (lateral). If the foal toes out (valgus), the extension should be on the inside (medial).
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| Can I reset your aluminum four point shoes? | |
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Yes but it is not recommended due to wear. Dr. Redden recommends resetting every four weeks.
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How long will it take my shipment to arrive? |
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We predominantly ship via UPS. Please visit our UPS ground shipment page to determime transit time. We also offer UPS Next Day, Second Day and 3 Day Select. FedEx, DHL, and US Mail is available upon request.
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